Privacy Policy


FACTS:

WHAT DOES SAN DIEGO FIREFIGHTERS FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?


Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances

  • Purchase history and checking account information.

  • Transaction history and wire transfer instructions

When you are no longer our member, we continue to share your information as described in this notice.


How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons San Diego Firefighters Federal Credit Union chooses to share; and whether you can limit this sharing.


Reasons we can share your personal information Does San Diego Firefighters Federal Credit Union share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliate's everyday business purposes – information about your transactions and experiences No We don’t share
For our affiliates’ everyday business purposes – information about your creditworthiness No We don’t share
For nonaffiliates to market to you No We don’t share

Questions? Call 800.973.3328 or Contact US

Who We Are
Who is providing this notice? San Diego Firefighters Federal Credit Union
What We Do
How does San Diego Firefighters Federal Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does San Diego Firefighters Federal Credit Union collect my personal information? We collect your personal information, for example, when you
  • open an account or apply for a loan
  • make a wire transfer or pay your bills
  • use your credit card or debit card
    We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
  • Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
    State law and individual companies may give you additional rights to limit sharing.
  • Definitions
    Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include TruStage (Cuna Mutual Insurance Company)
  • Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • San Diego Firefighters Federal Credit Union does not share with our nonaffiliates so they can market to you.
  • Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include providers of financial products and services such as investment and insurance products.
  • Other Important Information
    For California members, California law gives you the right to opt out of certain sharing. If you wish to limit our sharing,
  • Email us at sdffcu@sdffcu.org. Include your name contact telephone number and your privacy choice.
  • Reply electronically by signing into your Online Banking account and going to Self Service Tab- send a secure message.
  • SDFFCU members call: 1-800-973-3328 or 619-283-5477
  • Approved May 2021